Measuring the "ROI" of Volunteer Engagement & Performance Monitoring (Session 1B)

Time: 8:45 am - 10:15 am
This workshop best fits the experience level and category of: Intermediate / Advance

It’s common wisdom in the business world that “If you can’t measure it, you can’t manage it. The Mission Points ROI method of measurement is a unique approach that gives a whole new yard stick to help demonstrate the successes of volunteer deployment in organizations. Much more than hours and numbers of volunteers, it can help you demonstrate a much more meaningful assessment of the worth of volunteer contributions toward the organization’s mission and your ability to manage organizational resources.

Not all roles are worth the effort of the organization to see filled. Some roles take no account of the opportunity cost involved in having someone deployed in it rather than elsewhere and some are actually counterproductive to the organization’s mission.

The Mission Points ROI method of measurement includes a unique way of determining relative priorities for the deployment of volunteers.

Learning Objectives:

• An understanding of how to calculate and report on the return on investment of engaging volunteers for internal performance monitoring.
• Tools to help focus overall volunteer effort on activities that are most important to the organization’s mission.
• Methodologies for value for applying a value to volunteer efforts that is an alternative approach to the wage replacement value.

Present by:
Tony Goodrow: CEO, Volunteer2
www.volunteer2.com

Tony Goodrow is the president of Volunteer2 (Volunteer Squared). He has been training in the volunteer sector for nine years and presented measuring ROI at national and international conferences on four continents.

Tony understands the volunteer sector from a variety of perspectives. In addition to providing organizations with volunteer management software, he is the founding chair of a community based residential hospice, a member and volunteer with the Rotary Club of Burlington North, an assistant to the volunteer coordinator at a local festival and a founding board member for the Halton Center for Social Innovation. He is also the founder and publisher of www.OurSharedResources.org, a resource sharing website for managers of volunteers.