Friday Conference Workshops

8:00 am 8:30 am	Registration Open & Breakfast
8:28 am 8:38 am	Keynote Welcome Address
8:45 am 10:15 am	Session One
10:20 am 11:50 am	Session Two
11:50 am 12:50 pm	Lunch & Announcements
12:55 pm 2:20 pm	Session Three
2:30 pm 4:00 pm	Session Four
4:00 pm 4:15 pm	Farwell Remarks

A Road Map to Mission Based Volunteers (Session 1A)

Presented by:
Cindy Casey: Manager of Volunteer Services, Catholic Charities Fort Worth
Amanda “Missi” Cowart: Coordinator of Volunteers Community and Child Welfare Services, Catholic Charities Fort Worth

With so many agencies vying for the same volunteer base, it is necessary now more than ever before to develop volunteers who are deeply invested in the overall mission of your agency.  These volunteers are cultivated to donate their knowledge, passion, time, contacts and assets to a primary charity.... Read More...

Measuring the "ROI" of Volunteer Engagement & Performance Monitoring (Session 1B)

Present by:
Tony Goodrow: CEO, Tony Goodrow: CEO, Volunteer2

It’s common wisdom in the business world that “If you can’t measure it, you can’t manage it. The Mission Points ROI method of measurement is a unique approach that gives a whole new yard stick to help demonstrate the successes of volunteer deployment in organizations. Much more than hours and.... Read More...

Project Management for Managers of Volunteer Programs (Session 1C)

Presented by:
Kathleen McCleskey: President, KM Consulting and Training Connection

There are five parts to project management:  initiating, planning, executing, monitoring and controlling, close out. A manager of volunteer resources needs the skills associated with project management in order to hold a fund raising event, staff a new program with volunteers, and many more..... Read More...

Introduction to the Nonprofit Sector (Session 1D)

Presented by:
Mary Beth Harrington: Director of Community Outreach, Texas Association of Nonprofit Organizations (TANO)

Now more than ever, volunteer managers have to wear several hats besides just volunteer manager. Therefore, it is imperative that they understand the fundamentals of what makes a nonprofit different from a for profit organization and why this is becoming increasingly confusing to those we are trying to recruit..... Read More...

Session 2 (10:20 am - 11:50 am)

Cultivating & Recruiting for All of Your Volunteer Needs (Session 2A)

Presented by:
Jill Friedman Fixler: President, JFFixler Group

Elements of effective volunteer recruitment include creating the right message and asking the right people, at the right time, through the right medium. This interactive workshop will present volunteer recruitment tools and lead participants through the process of developing a volunteer engagement recruitment plan.... Read More...

Equipping Volunteer Managers for Donor & Community Development (Session 2B)

Presented by:
Rebekah Poling: Development Director, Lutheran Social Services of the South

The work of a volunteer manager is more than just recruiting volunteers and maintaining volunteer files. Volunteer management is a gateway between the inner workings and deepest needs of the agency and the eager surrounding community. Volunteer managers have an enormous potential for impact in the.... Read More...

Volunteer Support - It's More Than Training! (Session 2C)

Presented by:
Patricia A. Sherwood: Adult Development Director, Girl Scouts of Northeast Texas

Volunteers get hooked to your organization the first time on the mission.  Is your mission to fight drunk driving, or help girls become leaders?  What is the make-up of the majority of your first-time volunteers and why do they come to you?  Once they make the commitment for that first volunteer term, whether.... Read More...

Mission Madness: Burnout in Nonprofit Organizations (Session 2D)

Presented by:
Judy Shannon: Director of Agency Relations, Volunteer Center of North Texas

In the spring of 2011, our speaker conducted a study of Texas nonprofit volunteers and employees to explore the relationship between organizational mission and burnout experiences of nonprofit workers. She will present her findings, along with specific suggestions on how to keep.... Read More...

Session 3 (12:55 pm - 2:20 pm)

Capturing & Communicating Volunteer Engagement Impact (Session 3A)

Presented by:
Jill Friedman Fixler: President, JFFixler Group

Demonstrating results goes beyond counting the number of volunteers in your program and the hours of service they provide. This interactive workshop will lead participants through a process designed to demonstrate quantitative and, more importantly, qualitative results that position volunteer.... Read More...

Speak-Lead-Grow! Communication & Public Speaking (Session 3B)

Presented by:
Barb Craft: President, Craft Communication Training

Public speaking can be a challenging task; whether it’s presenting to an audience of one or to hundreds. Discover how to speak without fear or hesitation. Channel your “nerves” into Charisma. Activate the timeless art of listening. Fathom how to differentiate yourself by developing an authentic .... Read More...

Exciting & Impacting Generational Solutions: Radio, TV, VCR & Iphone! (Session 3C)

Presented by:
James P. Giacoletti: Assistant Manager of Donor Notification – Medical Services, Carter BloodCare

For the first time, there are four different generations in your volunteer base.  This is important in keeping an organization active and viable.  Embracing the generational diversity is an opportunity to learn from each member of the team.  Focus will be placed on the four generations as to how they think... Read More...

The Leadership Compass for Volunteer Managers (Session 3D)

Presented by:
Jonathan Wallace: Volunteer Services Specialist, American Red Cross
Dhriti Pandya: Grant Writer, Volunteer Center of North Texas

Navigate the differences between your work style and others around you by using the leadership compass. Participants will learn what their primary direction is in relation to workplace leadership and the day to day functions of our jobs.  How do you react to co-workers around when..... Read More...

Session 4 (2:30 pm - 4:00 pm)

Cultivating & Recruiting for All of Your Volunteer Needs (Session 4A)

Presented by:
Jill Friedman Fixler: President, JFFixler Group

Elements of effective volunteer recruitment include creating the right message and asking the right people, at the right time, through the right medium. This interactive workshop will present volunteer recruitment tools and lead participants through the process of developing a volunteer engagement recruitment plan.... Read More...

Measuring the "ROI" of Volunteer Engagement & Performance Monitoring (Session 4B)

Present by:
Tony Goodrow: CEO, Tony Goodrow: CEO, Volunteer2

It’s common wisdom in the business world that “If you can’t measure it, you can’t manage it. The Mission Points ROI method of measurement is a unique approach that gives a whole new yard stick to help demonstrate the successes of volunteer deployment in organizations. Much more than hours and.... Read More...

Can't We All Just Get Along: Effective Strategies for Conflict Resolution (Session 4C)

Presented by:
Ashley E. Hyder: Teaching Fellow, Department of Public Administration, University of North Texas

Working in the nonprofit sector can bring some of the greatest benefits and greatest challenges. The rewarding experience of meeting needs in the community can often be overshadowed by conflicting opinions about organization goals, objectives and strategies between staff and volunteers. There is.... Read More...

Hang up your Cape: Utilizing Volunteer Team Leaders & Buliding Capacity (Session 4D)

Presented by:
Tammy T. Holland: Administrator of Volunteer Services, Texas Youth Commission

Volunteer managers are often thought to have super-human strength and stamina. Even the best of us can become burned out and disillusioned. While using the framework of servant leadership, participants will learn how to step back and empower volunteers to.... Read More...